FAQ: General

How can I contact you?

The Answer
There are several ways to contact us. You can send us an email, give us a call (+31 (0)320 277077), or chat with us online. We’re available to answer your questions Monday through Friday from 8:30AM-5PM.

More from General

You can download the user manuals at the login of our website in the upper right corner. You can login with the credentials that are stated in the Getting Started Manual which you have received with the product.

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Yes, it is always possible to get a demo of one of our products. Go to the productpage of the product you wish to have a demo of and click on request a demo and fill out the form!

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Micronic’s laser etched 2D Data-Matrix codes can be read after extreme abrasion and submerign into several chemicals. The excellent results of the Micronic 2D Data-Matrix codes confirm the capability of mechanical and chemical resistance guaranteeing reliable sample identification after short or long-term storage.

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We offer two types of sterilization methods for our labware. These are Gamma Irradiation or Ethylene Oxide (Eto) treatment. Learn more about these sterilization methods here...

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Yes we have several cutomization options available for our labware. Learn more about our customization offers here...

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