Micronic attaches great value to your privacy. We have developed this policy in order for you to understand how we collect, process, use and store personal information in accordance with the applicable legislation regarding data protection. The following outlines our privacy policy.
1. Collecting and processing of personal data
There are two general categories of information that we collect and process.
a. Personal data that is freely provided by the user
We collect and process data that we receive from you. For example when you contact our customer service or complete a form on our website. The types of personal data that we collect and process are the following: first name, last name, email address, phone number, company name, address, ZIP/postal code, city and country. This information will only be used by us for the described purpose.
b. Personal data that is collected automatically through cookies
We collect additional data through so called cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit our website for the first time. We make use of functional and analytical cookies.
Functional cookies are necessary for the technical operation of the website and your ease of use. These cookies ensure that the website works properly and, for example, remember your preferred settings. We can also use these cookies to optimize our website. You can opt out of functional cookies by changing the settings of your internet browser so that it no longer stores cookies. In addition, you can delete all information that was previously saved via the settings of your browser.
Through analytical cookies that we place, we can measure and analyze visitor behavior on the website. We use this information to make the website as optimal and user-friendly as possible. Our website makes use of Google Analytics-cookies. Google Analytics is a web analysis service from Google Inc. (“Google”) and uses cookies in order to analyze the use of the website. We do not use other Google services in combination with the Google Analytics-cookies. A data processing agreement with Google has been signed which stipulates that Google only acts as a processor of the personal data of our website visitors.
The personal data that is automatically collected and processed by Google Analytics are anonymized IP addresses. To ensure an anonymous collection of IP addresses on our website, the last octet of your IP address will be masked by Google. The data sharing option with Google has been turned off, so that Google cannot use the collected personal data of our website visitors for their own purposes. You can prevent the storage of cookies by choosing an appropriate setting in your browser. Furthermore, you can prevent the collection and processing of the data generated by the cookies (your anonymized IP address) by downloading and installing the so-called “opt-out browser add-on” via the following link. More information about the terms of use and data protection can be found under the conditions of Google Analytics.
reCAPTCHA
We use the reCAPTCHA service from Google to protect data sent through our website. This tool makes sure forms are completed and sent by a real people instead of ‘spam bots’. When visitors click the reCAPTCHA button to submit a form, their IP address is pulled (along with other information like screen size and CSS information) to determine if they are a real person or not. reCAPTCHA encrypts any personally identifiable information before sending it to Google.
2. Data security
We process personal data of our website visitors in a proper manner and take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
3. Use, disclosure and retention of personal data
The collected data about you is used for the following purposes.
a. Providing the best possible service
The most important reason we use your data is to fulfill our contractual obligations towards you and to ensure that our service is provided to you in the best possible way.
b. Providing, personalizing, measuring and improving our online marketing
We want to make our website and online communication attractive to all our users. That is why it is in our interest to find out how you use it. For this reason we use your data to keep in touch via e-mail or telephone to answer your questions, to inform you about additional services, events, offers, promotions and benefits, and to draw up anonymous statistical information that we use for marketing analysis and to improve our website.
Your personal data will not be provided to third parties without your explicit permission unless this is necessary to execute an agreement, provide a specific service or when required by law. The data may be accessible to external parties appointed by us as data processors (such as third-party technical service providers, mail carriers, hosting providers, IT companies and communications agencies). We conclude a data processing agreement with these parties to ensure the same level of security and confidentiality of your data. Micronic will not retain your personal data for longer than is strictly necessary to achieve the purposes for which the data was collected.
4. Right to information or deletion and blocking of personal data
We would like to inform you that you have the right to:
– request information about the personal data we process;
– request changes, corrections or deletion of your personal data;
– restrict the processing of your personal data;
– transfer your personal data (data portability);
– make objections to the processing of your personal data;
– receive the personal data we store about you.
If you have a request or want to make an objection regarding personal data, please contact Micronic. If you believe that your data protection right is being violated, you have the right to lodge a complaint with the authority that monitors data protection in your country or with another similar authority within the EU. An overview of this can be found here.
5. Application of privacy policy
Our privacy policy applies to all services offered by Micronic, but excludes services that have separate privacy policies which do not incorporate our own privacy policy. Our privacy policy does not apply to services provided by other companies or individuals, including other sites that link to our services. Our website may refer to services outside our control and ownership. This privacy policy does not cover the data policies of other companies, individuals and organizations. We advise you to read the privacy policies of each website you visit.
6. Updates to this statement
We reserve the right to modify this privacy policy at any time. Please visit this page often to verify when this policy has last been updated. If you do not accept this privacy policy, please do not continue to use this site. If you have any questions or concerns regarding our privacy policy, please use the information below to contact the data controller:
Company: Micronic Holding B.V.
Address: Platinastraat 51, 8211 AR Lelystad, The Netherlands
Phone: +31 (0)320 277 070
Email: sales@micronic.com
Last modified on: 01-07-2020